How do I find a tutor for my specific academic needs?
You are more than welcome to fill out our online information form, and a tutor specializing in your subject will respond to your request within 12 hours. During the conversation, the tutor will determine your needs and lay out a preliminary evaluation based on your skill level. If you and/or your guardian/parent are amenable, the tutor can set up a consultation meeting to lay out a flexible lesson plan or curriculum addressing your specific needs.
Do you offer any referral incentives?
Yes! If we tutor a friend/acquaintance you have referred to us, both you and your friend will receive one free hour.
What if I arrive late to the session?
The tutor’s waiting time will be counted as part of the session.
How does billing work?
Our tutors are very flexible in terms of payment remittance. Typically, the student/parent makes a payment arrangement with the tutor that best fits their respective preferences.
How flexible is the tutor’s schedule?
We can send a tutor to your house any day of the week. However, it is best to schedule in advance in order to ensure you get the schedule you want.
How do I cancel my session and/or tutoring?
To cancel a session, you must contact the tutor 24 hours in advance. Barring mitigating circumstances (illness, family emergencies, car issues), cancellations the day of session will result in a 100% charge for per hour.
Will I need a guardian/parent present at a tutoring session if I am under the age of 18?
We strongly urge parents/guardians to be present at tutoring sessions.
How should I prepare myself for the tutoring session?
We suggest that students be focused and prepared to study with the tutor, which involves having all necessary materials for the session (relevant books, assignments, etc.).
We would also recommend that students follow any/all academic instructions provided by tutors for the most effective learning outcomes.
How do I contact my tutor if I have a question or concern?
We suggest you contact the tutor via email. The tutor will respond to you and address your concern/question within 12 hours.